Shipping & Returns


We can ship to any physical address in the United States or Canada - PO boxes are excluded. All other international shipping is not available.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Most orders are shipped within 24 hours and will be delivered via USPS or UPS. 

Shipping Methods

Standard: 3-7 business days - includes 1-2 days for processing and 3-6 days for transit

Expedited: 2-3 business days - includes 1 day for processing and 2 days for transit 

Business days include Monday-Friday, excluding holidays. Shipping time is an estimate and Coolpod USA is not responsible for any shipping delays once an order has been shipped out. 




Return Policy

Items purchased during our Anniversary Sale are considered final sale and do not qualify to be returned. 


In accordance with our store closing sale, all items purchased are considered final sale. All orders placed from October 1-31 are exempt from our return policy. No price adjustments.


If you have a question regarding your order, please Contact Us with your order number and a detailed message. We are typically able to respond within 48 business hours.